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PHP

Do you support PHP?
Do you support CURL?
Is PHP safe mode on?
Which PHP functions are disabled?
Is Ioncube supported?
Is GD supported?
Do you support Zend?
Is PHP memory limited?
Is PHPMAIL on?

Domains

Can domains be www.?
Can I have more than one subdomain?
What are the Nameservers for domain registration?

Uploading

What is the maximum file size?
What file types do you support?
Can I use FrontPage extensions?
How do I set up my FTP?
How do I CHMOD files?
Can I use IE's FTP?
Can I unzip files?
Can I use Web FTP?
How do I set file permissions?
Do you recommend a FTP program?
Can I upload a whole folder?
Can I use .htaccess files on my account?
Do you offer SFTP?
How many FTP connections can I have?
Can I set my account up in Dreamweaver?
What methods to upload can I use?

Account

Why did I not receive an activation email?
How do I delete my account?
Why can't I login?
How many accounts can I have?
How can I change my username?

MySQL

Do you support MySQL?
How do I create a MySQL database?
How do I connect to a MySQL database?
What is the URL for PHPMYADMIN?
Can I import a large database?
How do I backup a database?
How do I retrieve a lost database password?
Can I have more than 10 MySQL databases?

Service

How do I report TOS violations?
Can I use SMTP?
Can I lock my database tables?
Can I use mail?
Do you support gzip?
Where are the Terms of Service??
Can I use my account to just store files?
Do you support SSH?
Do you backup my files?
Do you support Fantastico?
Can I run cron jobs?
ASP support/files?
Can I customize my error pages?
Can I run python scripts?
Do you support CGI?
Can I use SSI?
Do you use SiteBuilder?

PHP

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Do you support PHP?


Yes we fully support PHP, however there is some restrictions on its use.


Do you support CURL?

At this time we dont fully support Curl. This fix is coming on soon.




Is PHP safe mode on?

Yes, for the security of our own users we disable PHP safe mode.




Which PHP functions are disabled?

The following functions are disabled:

system, exec, shell_exec, passthru, set_time_limit, error_log, ini_alter, dl, pfsockopen, openlog, syslog, readlink, symlink, link, leak, fsockopen, popen, escapeshellcmd, apache_child_terminate apache_get_modules, apache_get_version, apache_getenv, apache_note,apache_setenv,virtual




Is Ioncube supported?

Ioncube and its installers are not supported in our accounts.




Is GD supported?

We currently support GD 2.0.




Do you support Zend?

Zend optimizers are not supported.




Is PHP memory limited?

Yes, we have set the PHP memory limit that will allow most normal scripts to work (such as phpBB) however it will not allow more resource intensive scripts to work (such as a wiki script).




Is PHPMAIL on?

No not at this time, but contact our support staff and we will turn this on for your account!




Domains

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Can domains be www.?

Yes, you must add it from your control panel >> account settings.

Please type in the box, www.yourdomain.com, however http://yourdomain.com will then no longer work




Can I have more than one subdomain?

The user name supplied upon sign up serves as your subdomain.




What are the Nameservers for domain registration?

Our Nameservers are NS1.700megs.com and NS2.700megs.com




Uploading

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What is the maximum file size?

The max file size for uploading any type of file is currently 8mb.

What files types do you support?

tpl|asx|jsp|jpg|gif|html|htm|shtm|php|txt|png|tif|zip|wmv|mov|avi|mpg|mpeg|swf|flv|xml|js|fld|cds|cma|cmp|dat|ini|css|ico|rar|cur|table|sql|lock|sqls
These are the correct file types we support, please send us a req if you need any other. We do add new file types regulary.




Can I use FrontPage extensions?

We currently do not support FrontPage Extensions.




How do I set up my FTP?

We send an email upon sign up with your FTP details. The following information applies:

FTP hostname: "username.700megs.com"
FTP username: username
FTP password: account password
FTP port: 21




How do I CHMOD files?

Chmodding files is not necessary and you will find it does not work in FTP. This is because we use a more advanced and complex permissions system than chmodding files.




Can I use IE's FTP?

Yes.

URL: ftp://username:password@username.700megs.com

Replacing username and password with the correct values

or type

ftp://username.700megs.com

NOTE: Replace username with its correct value, and you will be prompted to login




Can I unzip files?

We do not support files being unzipped from within your account.




Can I use Web FTP?

Yes, a service like www.net2ftp.com will work.




How do I set file permissions?

File Permissions are not necessary on our service, even though your script may say they are, continue with the script install and you will find that they are not necessary. Our system uses a more advanced and secure permissions system than most scripts.




Do you recommend a FTP program?

We recommend www.smartftp.com, which is free for non commercial use.




Can I upload a whole folder?

You may use FTP to upload folders to your account.




Can I use .htaccess files on my account?

Our accounts do not support .htaccess files.




Do you offer SFTP?

At this time we do not.




How many FTP connections can I have?

You may have two (2) FTP concurrent connections.




Can I set my account up in Dreamweaver?

Dreamweaver synchronization is not supported with our accounts.




What methods to upload can I use?

We support FTP and Filemanager Uploads




Account

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Why did I not receive an activation email?

Check your spam folder, if it is not there sign up again using a service like gmail or yahoo




How do I delete my account?

Login to the filemanager, go to account settings and click on "remove account"




Why can't I login?

Make sure cookies are turned on in your browser and your system clock is activated.




How many accounts can I have?

You can have as many accounts as you wish, even under the same email address, as long as they all abide by our terms of service.




How can I change my username?

You are unable to change your username.




MySQL

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Do you support MySQL?

Yes, however there are some restrictions, such as not being able to LOCK tables, which some advanced scripts will need to operate.




How do I create a MySQL database?

Please login to your panel and then click the create/delete MySQL database button
  • First type a database name in the create database section and click create database.
  • Then create a username and password in the create user section. (note these do not have to be the same as your account username and password)
  • Then assign full privileges to this user for this database in the create privileges section by clicking assign privileges
your database name should look like: abcabc_abc
your database username should look like: abcabc_abc
your database password should be whatever you set it to

NOTE: you MUST assign privileges for the database to work




How do I connect to a MySQL database?

To connect to MySQL you must use the following details

database name = username_dbname
database user = username_dbuser
host = localhost
port = default
database password = dbpassword

NOTE: replace the values dbname, dbuser and dbpassword with their real values, you must have created this database and assigned privileges, see the article above for more information on this.




What is the URL for PHPMYADMIN?

http://700megs.com/phpmyadmin




I cant access PHPMYADMIN, it wont let me log in?

The username and password for your mysql database is your login info for PHPMYADMIN.




Can I import a large database?

If you search for "MySQL big dump importer" at google.com, you may be able to import your large database our server. We do not have an simple way to do this at the moment.




How do I backup a database?

You can backup via phpmyadmin >> export




How do I retrieve a lost database password?

You must delete this user and create it again, remember to update your scripts config file with the new database user connection information if it has changed.




Can I have more than 3 MySQL databases?

You may only have 3 MySQL databases per account. If you need a few more please just contact our support department.




Service

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How do I report TOS violations?

Create a ticket from our support department.




Can I use SMTP?

Mail features are not supported from our accounts, we can turn on PHPMAIL for you. Just contact us :)




Can I lock my database tables?

Locking database tables is not supported in our accounts




Can I use mail?

Mail features are not supported from our accounts, but if you are interested in having this setup, please contact us.




Do you support gzip?

We do not support gzip.




Where are the Terms of Service?

Our Terms of Service can be found here.




Can I use my account to just store files?

No, this is breaking our Terms Of Service, if you want to do that consider our paid upgrades below. With our hosting we are offering a website host and you MUST have an active website or your account will be deleted.




Do you support SSH?

We do not support SSH with our hosting accounts.




Do you backup my files?

We do not provide backups for our accounts. Please contact our support department if this is something you are interested in.




Do you support Fantastico?

Fantastico is not supported in our accounts.




Can I run cron jobs?

Cron jobs are not supported in our accounts.




Can I use ASP support/files?

ASP support/files is not available in our accounts.




Can I customize my error pages?

Our accounts error pages are not customizable.




Can I run python scripts?

Python scripts may not be run from our servers.




Do you support CGI?

CGI scripts are not supported in our account services.




Can I use SSI?

SSI is not supported in our account services


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